Communication Skills Question Bank
for Exam preparation

Q2. Cultural intelligence helps us to know cultural:

1. rules of behaviour
2. similarities
3. differences
4. rituals

Q3. To make a presentation effective and impressive, you should use:

1. a simple and active form of sentences
2. jargon
3. passive sentences
4. complex sentences

Q4. Meta-communication conveys a meaning that is:

1. directly stated
2. graphically communicated
3. incompletely conveyed
4. implied

Q5. An individual’s behavior in a foreign society becomes noticeable when it ____________ in relation to the foreign culture.

1. conforms
2. deviates
3. irritates
4. overlaps

Q6. Oral communication is better than written communication for:

1. providing opportunity to refer back
2. conveying facts and opinions
3. conveying feelings and emotions
4. saving time

Q7. The percentage of working time business executives spend in listening is:

1. 40 to 60 per cent
2. 30 to 70 per cent
3. 40 to 50 per cent
4. 20 to 80 per cent

Q8. Business letters produce immediate effect because they are:

1. brief
2. formal
3. informal
4. interesting

Q9. In business, a manager spends most of his or her time in:

1. speaking
2. meetings
3. planning
4. writing

Q10. Technical accuracy of language means:

1. active voice
2. simplicity
3. correctness of grammar, spelling, and punctuation
4. direct narrative